Privacy Policy

Effective Date: May 28, 2025
Website: https://smartexpress.com

Smart Express (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This policy outlines how we collect, use, and share information when you interact with our website or submit information through our ads or forms, including those on Facebook and Instagram.

When you engage with our ads, website, or services, we may collect the following information:

• Full name

   

• Phone number

   

• Email address

   

• Business or company name

   

• Role or position (e.g., service manager, shop owner)

   

• City and state

   

• Information voluntarily provided in form fields

   

We also automatically collect device and usage information through cookies and tracking technologies.

We use the information we collect to:

• Contact you in response to your request or inquiry

   

• Connect you with a Smart Express technician or sales representative

   

• Provide additional information about our services

   

• Improve our advertising performance and user experience

   

• Comply with legal or regulatory requirements

   

We do not sell your personal information.

We may share your data with:

• Internal staff and field representatives for the purpose of scheduling or follow-up

   

• Trusted service providers who assist with marketing, advertising, or CRM systems

   

• Platforms such as Meta (Facebook/Instagram) to optimize ad delivery

   

• Law enforcement or regulatory bodies if required by law

   

We retain your data for as long as necessary to fulfill the purpose of collection or as required by applicable laws.

You may:

• Request a copy of the information we’ve collected about you

   

• Ask us to delete your information from our records

   

• Opt out of marketing communications at any time

   

To exercise these rights, email us at info@smartexpress.com.

We may use cookies, pixels (including the Meta Pixel), and similar technologies to:

• Measure ad performance

   

• Retarget users who have interacted with our website or ads

   

• Track conversions and improve ad relevance

   

You can manage your cookie preferences in your browser settings.

Our ads may link to third-party services (e.g., Meta/Facebook/Instagram). These platforms have their own privacy policies. We encourage you to review them.

We may update this Privacy Policy from time to time. The latest version will always be accessible via this page.

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: info@smartexpress.com
Website: https://smartexpress.com